MAMichelle AshtonBack to selected work

Case study 01 · Integrated emergency response campaign

Making an urgent wildlife crisis impossible to overlook

A holistic, integrated campaign that gave diverse audiences a clear way to understand the crisis and help.

Manatee campaign ad with the headline Take a look below the surface

The challenge

Record manatee mortality was scientifically complex, emotionally difficult, and unfolding in real time. The campaign needed to create urgency without leaving people in despair, which rarely sustains repeat giving. We paired concern with hope and a clear action so donors could see that their support mattered now and over the long term.

My role

I set campaign strategy and led implementation across my direct report, fundraising colleagues, creative agencies, and conservation partners. I directed audience targeting, content, creative, social media, and media outreach while connecting the fundraising narrative to expert voices.

Priority audiences

01Existing and prospective donors02Manatee lovers03Conservation-minded Floridians04Media

Campaign system

Each channel had a job.

01

Advertising

Use simple visual metaphors to make starvation visible and create urgency.

02

Segmented email

Give donor groups a specific, immediate action: help buy a meal for a manatee.

03

Earned media

Pair the human stakes with science, access, experts, and visual storytelling for state, national, and international outlets.

04

Web and giving

Connect every message to a clear donation path and the broader conservation response.

Results

$83Kattributed to targeted email appeals
1,400total donors to the manatee response fund
$2.2Mraised in total for feeding, rescue, rehabilitation, and habitat
79earned media stories across two years

Campaign in action

Selected components, shown in context.

Fork wrapped in lettuce with the message Hunger is a problem in our community too
Print conceptA familiar object made an unfamiliar conservation crisis immediate.
Digital manatee campaign advertisement
Targeted digital advertisingCompact creative adapted the central message for high-value digital placements.
Targeted donor eblastA direct appeal gave supporters a specific, tangible way to help.

Continue exploring

30th-anniversary brand campaign